Return, Refund, and Exchange Policy

Due to a recent update in our warehouse policy, we are no longer able to accept returns, refunds, or exchanges.

Reason: Returned packages can no longer be sent back to our partner brands due to a shortened return window, and items cannot be reused as future inventory.

Quality Assurance & Exceptions:

We stand by the quality of our curated collections. If you receive an item with significant damage or major defects, please reach out to us at support@mulanhanfu.com.

To help us assist you as quickly as possible, please include:

• Your Order Number in the subject line.
• Clear photos of the item showing the damage or defect.

Our team will conduct a thorough investigation to provide a fair resolution. Thank you for your understanding and continued support of MULAN Hanfu!